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Frequently Asked Questions
Yes, on our Scale plan. Typically, a 3-5 page site takes about a week to build. More pages can take more days. You bring the design (Figma, XD, PSD, WordPress theme, or page builder templates) and we implement it.
Here is an extensive, but not complete list:
E-commerce: WooCommerce, Easy Downloads, Wish List Member, and any similar plugin.
Page builders: Elementor, Divi Builder, Beaver Builder, Thrive Architect, WPBakery, and any similar plugin.
Others: Advanced Custom Fields (ACF), Yoast, Rank Math, Jetpack, Wordfence, iThemes Security, LiteSpeed Cache, MosterInsights, WP Rocket, WP Mail SMTP, MC4WP: Mailchimp for WordPress, Smush, WP Super Cache, Autoptimize, W3 Total Cache, ManageWP, WP-Optimize, WPS Hide Login, Ninja Forms, EWWW Image Optimizer, YITH (all plugins), Sucuri, Smart Slider, The Events Calendar, and more!
Yes!
Average turnaround time:
No-complexity tasks (e.g. posting a blog post) or an urgent task (e.g. fixing a fatal error):
Same day
Low complexity task (e.g. editing style of a page or adding a simple functionality to the site):
1 to 3 days
Medium complexity task (e.g. building a new landing page or adding a complex functionality to the site):
Up to 7 days
High complexity task (e.g new website build):
Up to 14 days for 4-page sites, more days depending on the number of custom page types, page number and content to add.
You invite us a user to your site or hosting account:
https://wordpress.org/support/article/users-add-new-screen/
All around the world:
United States
Brazil
Argentina
Philippines
Serbia
Yes.
- Your customers will be able to login to a customized portal with your logo and colors to request their tasks.
- They will be talking to our team as they are yours.
- Every email we send has your company's name and logo.
- We send white-label reports every week to you (or directly to your clients via your white-label email address) so they can stay updated with security scans, speed optimization, updates, etc.
More details at: https://spp.co/help/knowledgebase/reseller/
Yes
Yes. For example, if you have a 1-hour a day plan (Starter), you will have 23 hours a month. You can use these hours however you'd like within that month. At the end of every month you can get a report with the total hours you have used- and we can upgrade or downgrade your plan from there.
No. You can cancel, downgrade or upgrade at any time.
Also, you have a 14-day money back guarantee signing up today.
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CPT Consulting
"Work Hero has been a lifesaver for our digital marketing agency. Tiny and irritating WordPress changes and issues made me crazy for years, and we finally have a trusty team that just handles it. We recommend them to other agencies who want to get out of the WordPress weeds."
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